Shipping

At Sunsetcrystals, Australia Post delivers your parcels. Shipping and handling costs are automatically determined and caculated at checkout.  Your order is packed in padded bags, satchels or recycled boxes and enclosed in bubble wrap for extra protection.

Would you like to view the shipping cost for the items in your shopping cart?
Just click View your Cart and enter your postcode /zip code.

All orders are shipped within 24 - 48 hours via Australia Post.

 

I live locally, can I collect my order?
No. Our sincere apologies as orders cannot be collected from our premises. Sunsetcrystals does not have a retail storefront. We retail strictly online only, therefore all orders are dispatched promptly & shipped via Australia Post.

SunsetCrystals parcels do not require a signature on delivery, so please ensure there is a safe place the Driver can leave it. Add clear instructions in the comments section of your order.

Occasionally, Australia Post may card you to say your parcel is available for collection at your local post office. Please arrange for collection as soon as possible, as some post offices will only keep your package for a short period before returning it to Sunsetcrystals.
Should this occur, unfortunately, you will be required to pay the postage again.

Australia Post and Sunsetcrystals will not accept liability for any package tampered with or stolen after delivery at your premises.

Collect your parcels 24 hours a day, seven days a week for FREE. Consider an Australia Post Parcel Locker.

 

Australia Residents have the following options:

• Australia Post Parcel (Recommended)
  Online Tracking.
  Signature can be requested on delivery.
  Please refer to the delivery timeframes at Australia Post
   
• Australia Post - Express (Recommended)
  Online Tracking.
  Signature can be requested on delivery.
  Please refer to the delivery timeframes at Australia Post

• Letter (not recommended - only offered as an economical alternative)
  No tracking and no insurance. Sunsetcrystals accepts no liability for Letters that are lost or damaged in transit.  If you require reassurance that your goods will be delivered safely, please choose the next option being Australia post e-Parcel.
  Letter is not recommended for delivery to Units / Apartment blocks.
  Delivery timeframe: 7-28 business days.

 

International Orders
Yes we do ship internationally. Please add the items to your cart and then view cart, enter the country and zipcode to obtain a shipping quote.

Please be kind to your Delivery Driver.

 

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